Please let us hear from you whenever you have a question, concern or just want to say hello!
For general inquiries (general questions, comments, feedback): firstname.lastname@example.org
Independence Day Clothing
c/o Vista Life Innovations
107 Bradley Rd
Madison, CT 06443
It's simple! You can order right here on our website. Just click on the SHOP link. Choose your items, size (scroll down to see all sizes XS-XXL) and color and then click the "add to cart" button. When you have added all of your items, go to the check out. You will be directed to the secure PayPal payment portal. You have the choice to log into your PayPal account if you already have one, or pay with a debit or credit card without having an account. *PLEASE NOTE THAT IF YOU CHOOSE NOT TO USE YOUR PAYPAL ACCOUNT, YOU CANNOT USE AN EMAIL ADDRESS OR PAY WITH A CARD THAT IS LINKED TO THE PAYPAL ACCOUNT.
If you are trying to place a wholesale order, click here for assistance and to obtain access (the wholesale portal requires a password). If you need more information regarding wholesale orders, please contact us at email@example.com.
Click here to go directly to our size chart.
We now offer kid sizes S, M, L (roughly ages 5-8) and teen sizes XS-XXXL in a range that fits most tweens (ages 8-12), teens (ages 13-18) and young adults (ages 18-early 20s). Please consult the size chart for exact measurements of our garments and how to measure your wearer to determine the correct size.
Our sizes are scaled for little kids, tweens, teens and young adults and do NOT correspond to typical adult sizes.
(for Artist-in-residence items)
KIDDIE SIZE SMALL (6-8 years):
CHEST: 25 inches to 26.5 inches
WAIST: 26.5 inches to 28.5 inches
SLEEVE LENGTH: 19.5 inches to 20.4 inches
TROUSER LENGTH: 28.7 inches to 30 inches
JERSEY LENGTH: 18.75 inches to 20.5 inches
SKIRT LENGTH: 15.74 inches
KIDDIE SIZE MEDIUM (8-10 years):
CHEST: 28.5 inches to 29.9 inches
WAIST: 29.9 inches to 31.4 inches
SLEEVE LENGTH: 21.2 inches to 22 inches
TROUSER LENGTH: 31.8 inches to 33.4 inches
JERSERY LENGTH: 22 inches to 23.6
SKIRT LENGTH: 18.8 to 20.4 inches
KIDDIE SIZE LARGE (10 to 12 years)
CHEST: 26.5 inches to 28.5 inches
WAIST: 28.5 inches to 29.5 inches
SLEEVE LENGTH: 20.4 to 21.2 inches
TROUSER LENGTH: 30 inches to 31.8 inches
JERSEY LENGTH: 20.4 inches to 22 inches
SKIRT LENGTH: 17.5 inches to 18.8 inches
KIDDIE SIZE EXTRA LARGE (12 TO 14 years)
CHEST: 29.9 inches TO 31.4 inches
WAIST: 31.4 inches to 33 inches
SLEEVE LENGTH: 22 inches to 23.5 inches
TROUSER LENGTH: 33.4 inches to 35 inches
JERSEY LENGTH: 23.5 inches to 25 inches
SKIRT LENGTH: 20 inches to 21.2 inches
You can subscribe to our list for updates, sales, and other Independence Day Clothing info by entering your email to the "subscribe" field found on the bottom right hand side of any site page. Click here to find it.
SECURE ORDERING & PAYMENT OPTIONS
Your order and information is processed through PayPal, recognized as the most secure and easy-to-use online payment system. Your personal information is always encrypted with the strongest and most reliable technology available. And, we never see nor do we store any of your financial information. Our payment system offers you the greatest possible protection for your personal information and identitiy.
We accept payments by Visa, Discover, MasterCard, American Express, and PayPal. All credit card payments are transacted with the PayPal onine payment system. You do not need to be a PayPal member. If you pay by credit card, your merchadise charge will appear in your credit card account as Independence Day Clothing. There are no added fees nor hidden charges in our payment processing system.
SHIPPING & HANDLING
Orders are received at our warehouse where they are processed and packaged for shipping. After packaging, your order goes to the US Postal Service for delivery by your local courier. In-stock items generally ship from our warehouse within 3-5 business days. Your order is being processed and packed for shipping by VISTA Life Innovations, a supported workplace environment for adults with developmental disabilities in Connecticut.
Orders are cleared for processing after credit card verification. Orders are processed and packaged on business weekdays (Monday-Friday) not including holidays.
FREE DOMESTIC GROUND SHIPPING FOR ORDERS OF $100 OR MORE.
All orders are shipped USPS Priority Mail starting at $13. Generally allow two to four business days after your order leaves our Connecticut warehouse. Sorry, our fulfillment partners do not offer rush shipping.
SHIPPING OUTSIDE THE U.S.
International shipping rates are subject to price quotes.
SHIPPING TO MAIL DROP LOCATIONS
A Mail Drop location is an address where a business or service accepts mail deliveries on behalf of a customer. We will deliver to verified secure Mail Drop locations such as a UPS® store (formerly Mail Boxes Etc.) However, we cannot deliver to unverified mail drops including all P.O. Boxes, prisons, and all APO/FPO addresses.
SHIPPING OUTSIDE THE US/CANADA?
For shipping to any other country besides the US/Canada, please send us an email inquiry and we will send you a shipping quote accordingly.
HOW DO I CHECK ON MY ORDER STATUS?
You will receive automatic notice emails from PayPal when your order is processed and has shipped. The email will provide you with a tracking number in order to track your package. However, you can always check the status of your order or return by emailing us at firstname.lastname@example.org. We'll reply and tell you when the order/return was processed, how and when your order was shipped, and give you an order recap and tracking number, if applicable. You will need your order number and billing zip code (order numbers are emailed if a valid email address was provided at the time of purchase).
RETURNS, REFUNDS, & EXCHANGES
We want you to be satisfied with your purchase. Of course we hope everything is perfect, but If for any reason your garment is unsatisfactory it's easy to return it for a refund. Just follow the steps below.
To return an item within 60 days of your receiving it:
1) Email customerservice@inddayclothing,.com.
2) Please tell us about the problem with your item in the email message.
3) We'll send you a Return Authorization Number and return shipping address by reply email.
4) Re-package the item for shipping and write the Return Authorization Number plainly on the package.
5) Ship the item back to us.
5) We'll issue a refund.
Exchanges are simple too. Just return the garment, receive your refund, and place another order for the size or style you prefer. That way there's no confusion about your payment and you're not locked int an exhange for a product you may not prefer.
ID Clothing is available at Zappos and Amazon.
WHOLESALE VENDORS: If you are a wholesale vendor and would like to order wholesale for your store, please complete our vendor form here. Custom printing is not available for wholesale orders.
BULK VENDORS: If you'd like to purchase bulk quantities for a camp, school or business, please complete our bulk vendor form here. We offer special bulk order discounts to qualifying buyers. Ask about our options for custom printing of logos or other graphics for bulk orders.